Shipping policy.
We currently ship within Australia only. Our potion and treasure hunt kits are lovingly handcrafted in small batches to ensure that every parcel you receive is as fresh, magical, and joy-sparking as possible. We aim to ship all orders within 2–3 business days. During busy periods (such as holidays or product launches), shipping may take a few extra days. Thank you for your patience while the Fizzies team sprinkles extra care on your order!
If there’s ever a significant delay, we’ll contact you by email to let you know.
Need your order by a special date? Email jess@fizzies.com.au, and we’ll do our best to make the magic happen in time.
Shipping Times
All parcels are sent straight from Sparkle Hollow, a cosy, enchanted forest you won’t find on any map (hint: it’s somewhere in Western Australia!).
Below are our estimated delivery times once your order has shipped:
Location Estimated Delivery Time
Metro WA 2-5 business days
Regional WA 4-7 business days
Other states 4-10 business days
Shipping Rates
Flat rate shipping: $12.95
Tracking details will be emailed to you once your parcel has been dispatched
Lost or damaged parcels
Once your order has been shipped, it’s in the safe hands of our trusted delivery partners. While we take every care in packaging and sending your Fizzies, we can’t take responsibility for parcels delayed, lost, or damaged during transit. If this happens, please contact us at jess@fizzies.com.au, and we’ll do our best to help you track it down or make it right.